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Ordering and Payment Policies:
Cakes and Cupcakes require a minimum of 10 days advanced notice for ordering, with the exception of Wedding cakes. Wedding Cakes/Cupcakes orders require a minimum of one month.
Deposits & Payment
There is a 50% deposit required to confirm your order and date. The deposit will be applied to the order total. Full-payment is also accepted, if preferred.
For pick-ups, final payment is due before or on the day of pick-up. For those orders with delivery, final payment is due before or on delivery. Payment after delivery or receipt of order is no longer accepted.
Payments can be made by cash, cheque, Paypal or e-transfer.
Cancelling an Order
Cancellations must be made a minimum of 30 days in advance of the reserved date for a full deposit refund. If a cancellation is requested within 30 days of the reserved date the deposit is forfeited to cover the cost of purchased ingredients and make-ahead figures and flowers.
Delivery and set-up is available. Our delivery service rate starts at $40 and goes up.
I use fresh ingredients and I bake from scratch. Preservatives are not used in my cakes. I must be notified if anyone with nut allergies will be consuming the cake so I know to avoid the use of allergen ingredients. I do not use peanuts in any cakes unless it is specifically ordered that way (i.e. a peanut butter cake etc.). I do not offer allergy free options at this time and do not operate out of a gluten free facility.
Cake Stand Rentals
Cake stand rentals are available and are extra. Prices start at $15 and vary with stand chosen. All cake stands must be returned to me within one week following the event. All rentals require a $100 damage deposit cheque, postdated for 1 week after your event. All cake stands must be brought back to me within one week of the event rented for. (NOTE: I do NOT pick up the cake stand, it must be brought back to me.) If the cake stand is returned to me undamaged and with no parts missing your cheque will be returned to you un-cashed. However, if the stand is not returned within one week, or brought back damaged, or has parts missing, the cheque will be cashed.